Privacy policy

The Breathing Space Yoga Studio Ltd (the "Company") is committed to maintaining robust privacy protections for its users. This Privacy Policy is designed to help you understand how we collect, use and safeguard the information you provide to us, and to help you make informed decisions when using our Service.

"Site" refers to the Company's website at breathingspaceyogastudio.co.uk. "Service" refers to the Company's services accessed via the Site, through which users can complete the health questionnaire, book classes, make payments, sign up to newsletters and access social media. "We", "us" and "our" refer to the Company. "You" refers to you, as a user of our Site or Service.

By accessing our Site or Service, you accept this Privacy Policy and our Terms of Use, and you consent to our collection, storage, use and disclosure of your Personal Information as described here.

1. Information we collect

We collect "Non-Personal Information" and "Personal Information".

Non-Personal Information is information that cannot be used to identify you personally, such as anonymous usage data, general demographic information, referring and exit pages and URLs, platform types, preferences you submit and preferences generated from the data you submit, number of clicks, traffic data, communication data and performance data.

Personal Information includes: purchase data; any correspondence you send us, including by email; details of your visits to our Site and the resources you access; details of memberships purchased; reservations you make for classes; and your email, mobile number, date of birth, postcode and self-certification of any known injury or health concern, which you submit through registration.

To access the Service, you need to submit Personal Information: your email, mobile number, date of birth, postcode and self-certification of any known injury or health concern.

Cookies

To keep improving the Service, we track information provided by your browser when you view or use the Service, such as the website you came from (the "referring URL"), the type of browser and device you use, and the time and date of access. We track this using cookies: small text files that include an anonymous unique identifier. For example, we may use cookies to learn when customers use the Site and for how long, which pages they interact with, and which types of yoga, meditation and lifestyle activities interest them.

We may use both persistent cookies, which remain on your device until you delete them, and session cookies, which expire when you close your browser. Analytics and advertising cookies are only set if you consent. See our cookie policy.

Children's privacy

The Site and Service are not directed to anyone under 13. We do not knowingly collect or solicit information from anyone under 13, or allow anyone under 13 to sign up for the Service. If we learn that we have gathered personal information from anyone under 13 without the consent of a parent or guardian, we will delete it as soon as possible. If you believe we have collected such information, please contact us at The Breathing Space Yoga Studio Ltd, The Coach House, 14 George Street, Derby DE1 1EH, or at [email protected].

2. How we use and share information

Personal Information

Except as stated in this Privacy Policy, we do not sell, trade, rent or otherwise share your Personal Information with third parties for marketing purposes without your consent. We do share Personal Information with vendors who perform services for us, such as the providers who send our emails and need your email address to do so. These vendors use your Personal Information only at our direction and in line with this Privacy Policy.

In general, we use the Personal Information you provide to communicate with you: for example, to respond to questions, ask for feedback, provide technical support and tell you about promotional offers.

We may share Personal Information with outside parties if we believe in good faith that this is reasonably necessary to meet any applicable legal process or enforceable government request; to enforce our Terms, including investigating potential violations; to address fraud, security or technical concerns; or to protect the rights, property or safety of our users or the public, as required or permitted by law.

Non-Personal Information

We use Non-Personal Information to help us improve the Service and tailor the user experience. We also aggregate it to track trends and analyse how the Site is used. This Privacy Policy does not limit our use or disclosure of Non-Personal Information, and we reserve the right to share it with partners, advertisers and other third parties at our discretion.

If we undergo a business transaction such as a merger, acquisition or sale of all or part of our assets, your Personal Information may be among the assets transferred. You acknowledge that such transfers may occur, and that any acquirer may continue to process your Personal Information as set out in this Privacy Policy. If our information practices change in future, we will post the changes on the Site so that you can opt out of the new practices.

3. How we protect information

We use security measures designed to protect your information from unauthorised access. Your account is protected by your password, and we urge you to keep it private and log out after each use. We also use technical measures including encryption, firewalls and secure socket layer technology. However, these measures cannot guarantee that your information will never be accessed, disclosed, altered or destroyed by a breach. By using our Service, you acknowledge that you understand and accept these risks.

4. Your rights

You have the right at any time to stop us contacting you for marketing purposes. Every promotional email includes unsubscribe instructions. You can also tell us you don't want marketing emails in the GDPR declaration when you start your membership. To opt out later, use the "unsubscribe" link at the foot of any email, or email [email protected].

Even if you opt out of promotional messages, we may still send you administrative emails, such as updates to this Privacy Policy.

5. Links to other websites

The Service may link to, or work with, other websites or applications. We are not responsible for their privacy practices or content. This Privacy Policy applies only to information we collect through the Site and Service. If you use another website or application, including one you reach from our Site, its own privacy policy applies. We encourage you to read the privacy statements of other websites before using them.

6. Changes to this policy

We may change this policy and our Terms at any time. We will tell you about significant changes by emailing the address in your account or by placing a prominent notice on our Site. Significant changes take effect 30 days after notification. Minor changes or clarifications take effect immediately. Please check this page from time to time for updates.

7. Contact us

If you have any questions about this Privacy Policy or the practices of this Site, please email [email protected].

The Breathing Space Yoga Studio Ltd. The Coach House, 14 George Street, Derby DE1 1EH.

Last updated: 5 August 2019.